Need some help? Below is a list a few of the most frequently asked questions.

If your answer isn't there, be sure to contact Villa Dore so we can help answer your questions.

What sizes are available?

How long will it take to make a sweater?

Are hats included?

What is the best way to wash and care for my sweater?

How do I measure my pet for a sweater?

Some sweater designs are best suited for size Newborn to 12 months. Other designs are only suitable for older children. Sizes 4 years and 6 years may be special ordered for an extra fee.

Some sweater sets are in stock and will be shipped immediately. The time to produce a special order will vary depending upon the complexity of each individual design. Allow four weeks unless otherwise advised.

Hats are available for an extra fee. In stock sweaters must be purchased with hats.

Special orders may be purchased without hats. Hats are also available separately or with a scarf for adults and children.

Every Villa Dore sweater is hand made the old fashion way, "one stitch at a time." Villa Dore uses only top quality yarns made from various fibers and combinations of fibers from the United States, Great Britain and Italy. Wool, cotton, acrylic, nylon and silk are all possible choices.

Carefully read all wash care instructions included with your sweater, as care may vary with each sweater.

If you're unable to find your care directions, please contact Villa Dore for assistance.

There are a number of measurements you'll need. Please refer to the images and be sure to send all the measurements!